When you come in to The Natural Vets for a consultation, you receive the following benefits:

  • an alliance with a full-service veterinary clinic that offers low-stress consultations and care for your pet in a warm and welcoming environment
  • a relationship with a Vet who is genuinely interested in your pet’s health and well-being
  • education about the causes of health and a plan of changes to institute at home
  • dietary, behaviour and lifestyle advice
  • advice about what vaccines and preventatives medications are necessary and safe to give your pet
  • a detailed treatment plan specific to your pet
  • ongoing contact and care by phone or email with a Vet Nurse who has met your pet and been assigned to your case
  • a high probability that your pet’s health condition will resolve completely, and if this is not achievable (for example in end-stage cancer), definite improvements in your pet’s well-being
  • regular detailed Wellness updates written by our Vets emailed to you

The holistic veterinary consultation process includes time spent talking with you (either in person or on the phone), examining your pet, reviewing medical records, analysing the case, liaising with other treating Holistic Veterinarians, devising a treatment plan, discussing proposed treatments with you, undertaking any diagnostic tests required, performing any physical therapies, and communicating our treatment recommendations.  Most pets require an initial consultation appointment that takes an hour or more, and our consultation fees cover the time spent with you as well as other necessary time spent working on your pet’s case before and after your visit.  This also includes unparalleled support provided by phone and email with our Nurses, and a telephone check-in with the Vet if required before your follow-up visit.

If you have a young, healthy animal, or an older animal that has never had any health issues, or a pet with only a minor health issue, your first appointment with The Natural Vets will be a Wellness Assessment, which is usually booked as a 30 minute consult.  This includes diet, behaviour and lifestyle advice.

At the end of the first consultation, you will be advised when recheck appointments are to be scheduled and the first revisit appointment will be made.  Regular contact is advised for optimal results.  We will continue to provide excellent support and care for your pet after you have left the clinic, this is part of the service we provide.


We seek to uncover the root cause of a problem and bring about a cure.  We devise a specific treatment plan for your pet which will address the root causes, and will educate you about changes that need to be made at home in order to ensure that healing occurs and a lasting state of health is achieved.  When diet and lifestyle changes are integrated at home, the holistic approach is more likely to bring about a cure for your pet so that you won’t have to keep returning to the Vet month after month for the same problem.

All new clients are subscribed to our email list and will receive regular Wellness updates from our holistic vets, including a step-by-step plan to improve your pet’s diet, lifestyle and environment.  This is a detailed wellness program that is provided at no additional cost.


Please phone the clinic on (07) 5476 7674 and speak to our friendly Nurses to determine how long your first consultation is likely to be, and discuss the consultation fees.  Our consultation fees when compared to a regular Vet are actually a very cost-effective way of dealing with health issues.  Most conventional Vets charge between $60-80 for a standard consultation and this is often as short as 15 minutes or less and usually requires repeated visits.  Herbs, homeopathic remedies, recommended foods, nutritional supplements, acupuncture treatments and other diagnostic procedures or interventions are in addition to service charges and will be discussed during the consultation.  We can provide you with an estimate of costs before proceeding with a recommended treatment plan, to ensure that you understand up-front and ongoing costs involved in your pet’s therapy.  Because we take the time to analyse the history leading up to your pet’s current health issues, we can usually identify quite easily which additional tests are necessary and worth spending money on.  We understand that the cost of pet health care can add up quickly, and we strive to ensure that each step along The Path to Wellness for your pet leads to obvious improvements and benefits.

We recommend all pet guardians consider pet insurance for their pets.  Both Bupa and Petplan offer insurance plans that include cover for alternative therapies, as well as accident, illness, wellness and dental cover depending on the level of plan you choose.  Note that any pre-existing health condition will likely be excluded.  We can provide you with four weeks free pet insurance by completing a registration at the clinic.